Emergency Medical Dispatcher - Life-Saving Call Center

County Emergency Communications; Tolland (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications in Tolland, CT seeks Emergency Medical Dispatchers to gather patient and incident data, set response priorities, and coordinate EMS resources using an agency-approved system.

Responsibilities include taking calls, confirming locations and contact details, asking key questions, determining priority, and dispatching ambulance resources. Shifts may include overnights, weekends, holidays, and overtime.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Tolland, CT seeks Emergency Medical Dispatchers to gather patient and incident data, set response priorities, and coordinate EMS resources using an agency-approved system.

Responsibilities include taking calls, confirming locations and contact details, asking key questions, determining priority, and dispatching ambulance resources. Shifts may include overnights, weekends, holidays, and overtime.