Emergency Medical Dispatcher — 24/7 Life-Saving Ops

County Emergency Communications; Quaker Hill (CT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Quaker Hill, CT is seeking Emergency Medical Dispatchers to join a team responsible for triaging and coordinating emergency medical responses. The role involves handling urgent calls, gathering essential information, and guiding responders under established protocols.

Applicants should have a high school diploma, EMT/paramedic credentials not always required, CPR certification, and may need EMD certification.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification; additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when requested
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Quaker Hill, CT is seeking Emergency Medical Dispatchers to join a team responsible for triaging and coordinating emergency medical responses. The role involves handling urgent calls, gathering essential information, and guiding responders under established protocols.

Applicants should have a high school diploma, EMT/paramedic credentials not always required, CPR certification, and may need EMD certification.