Emergency Medical Dispatcher — Life-Saving 24/7 Console Role

County Emergency Communications; Rumson (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking EMS dispatchers to handle urgent medical calls and coordinate response resources in Rumson, NJ. The role involves confirming locations, gathering critical details, and instructing responders within approved protocols.

Candidates typically require a high school diploma and EMS dispatcher certification, with CPR and potential EMT/paramedic coursework. Shift work, background checks, and ongoing training are expected as part of the position.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications is seeking EMS dispatchers to handle urgent medical calls and coordinate response resources in Rumson, NJ. The role involves confirming locations, gathering critical details, and instructing responders within approved protocols.

Candidates typically require a high school diploma and EMS dispatcher certification, with CPR and potential EMT/paramedic coursework. Shift work, background checks, and ongoing training are expected as part of the position.