Emergency Medical Dispatcher — 24/7 Critical Communications

County Emergency Communications; West Long Branch (NJ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in West Long Branch, NJ, is seeking a dedicated Emergency Medical Dispatcher to handle critical calls and coordinate EMS resources. You will validate locations, gather vital details, and apply protocol-based instructions to expedite care.

Ideal candidates have a high school diploma or equivalent, with possible sponsorship for training and CPR certification. The role may require overtime and rotating schedules in a fast-paced environment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification or equivalent may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Multitasking

Attention to detail

Education

High school diploma

EMD certification

Tools

Dispatch software

Job description

County Emergency Communications in West Long Branch, NJ, is seeking a dedicated Emergency Medical Dispatcher to handle critical calls and coordinate EMS resources. You will validate locations, gather vital details, and apply protocol-based instructions to expedite care.

Ideal candidates have a high school diploma or equivalent, with possible sponsorship for training and CPR certification. The role may require overtime and rotating schedules in a fast-paced environment.