Emergency Medical Dispatcher — Impactful Protocol-Driven Roles

County Emergency Communications; Hammond (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to support urgent medical calls from Tangipahoa, LA. You will gather patient data, confirm locations, and apply approved protocols to determine response priorities and coordinate ambulance resources.

The role may require overnight shifts, weekends or holidays based on the assignment and staffing needs. A high school diploma or equivalent is commonly required, with CPR certification and potential sponsorship for training as

Qualifications

• High school diploma or recognized equivalent is commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to support urgent medical calls from Tangipahoa, LA. You will gather patient data, confirm locations, and apply approved protocols to determine response priorities and coordinate ambulance resources.

The role may require overnight shifts, weekends or holidays based on the assignment and staffing needs. A high school diploma or equivalent is commonly required, with CPR certification and potential sponsorship for training as