Emergency Medical Dispatcher: Fast-Paced Life-Saving Ops

County Emergency Communications; Bonita (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Bonita, LA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, establish response priorities, and coordinate EMS resources.

The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma or equivalent is commonly required; CPR certification and sponsored training may be needed, while EMT or paramedic credentials are not universal requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Bonita, LA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, establish response priorities, and coordinate EMS resources.

The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma or equivalent is commonly required; CPR certification and sponsored training may be needed, while EMT or paramedic credentials are not universal requirements.