Emergency Medical Dispatcher - 24/7 Critical Response

911 Emergency Communications; Hester (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications is hiring Emergency Medical Dispatchers in Hester, LA to support urgent medical responses. You will gather patient data, verify locations, set priorities, and coordinate EMS resources according to approved protocols and oversight requirements.

Role may include overnight, weekend, or rotating shifts with overtime as needed. A high school diploma and EMS certification plus CPR are commonly required, with additional credentials potentially needed depending on vacancy

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Data entry

Multitasking

Attention to detail

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications is hiring Emergency Medical Dispatchers in Hester, LA to support urgent medical responses. You will gather patient data, verify locations, set priorities, and coordinate EMS resources according to approved protocols and oversight requirements.

Role may include overnight, weekend, or rotating shifts with overtime as needed. A high school diploma and EMS certification plus CPR are commonly required, with additional credentials potentially needed depending on vacancy