Emergency Medical Dispatcher: Fast-Paced Life-Saving Ops

County Emergency Communications; Rockbridge (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers in Rockbridge, OH to handle urgent medical calls, verify locations and access, and relay critical information to responders. The role involves following approved protocols, coordinating ambulance resources, and providing instructions to callers as required by the dispatch system.

Candidates typically hold a high school diploma or equivalent; CPR may be required, and EMT/paramedic credentials are not universal requirements.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification preferred or sponsored training may be offered.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Attention to detail

Education

High school diploma or equivalent

EMD certification preferred

Tools

Emergency dispatch system

Job description

County Emergency Communications seeks Emergency Medical Dispatchers in Rockbridge, OH to handle urgent medical calls, verify locations and access, and relay critical information to responders. The role involves following approved protocols, coordinating ambulance resources, and providing instructions to callers as required by the dispatch system.

Candidates typically hold a high school diploma or equivalent; CPR may be required, and EMT/paramedic credentials are not universal requirements.