24/7 Emergency Medical Dispatcher — EMS Communications Specialist

County Emergency Communications; Rockford (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

County Emergency Communications in Rockford, OH seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, establish priorities, and coordinate resources for rapid response.

The role requires staying within approved protocols, may include overnight shifts, and involves continuous engagement with emergency operations. A high school diploma and EMS certification are commonly required; sponsorship for training may be available.

Qualifications

• High school diploma or equivalent required; sponsored training may be available.
• CPR certification and EMS credentials are often required or encouraged.
• EMT or paramedic credentials are not universal requirements; check vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and determine response priority.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Multitasking

Attention to detail

Medical terminology

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

Dispatch software

Job description

County Emergency Communications in Rockford, OH seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, establish priorities, and coordinate resources for rapid response.

The role requires staying within approved protocols, may include overnight shifts, and involves continuous engagement with emergency operations. A high school diploma and EMS certification are commonly required; sponsorship for training may be available.