Emergency Medical Dispatcher — Critical, Life-Saving Dispatch

911 Emergency Communications; Rock Creek (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

911 Emergency Communications in Rock Creek, OH is seeking Emergency Medical Dispatchers to assist in urgent medical situations. Using an agency-approved system, you gather patient and incident details, establish response priorities, and coordinate emergency medical resources.

Responsibilities include receiving calls, confirming locations, asking approved questions, and determining priority. Dispatching ambulance resources and providing protocol-based instructions are essential parts of the role.

Qualifications

• High school diploma or equivalent required or preferred
• EMD certification preferred or required depending on vacancy
• CPR certification may be required; consult vacancy for specifics

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority using the medical dispatch system
• Dispatch or coordinate ambulance resources as assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responders
• Document call processing and participate in quality-review activities

Skills

Call handling

Critical thinking

Communication

Multitasking

Dispatch software

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

Dispatch software

Job description

911 Emergency Communications in Rock Creek, OH is seeking Emergency Medical Dispatchers to assist in urgent medical situations. Using an agency-approved system, you gather patient and incident details, establish response priorities, and coordinate emergency medical resources.

Responsibilities include receiving calls, confirming locations, asking approved questions, and determining priority. Dispatching ambulance resources and providing protocol-based instructions are essential parts of the role.