Emergency Medical Dispatcher — Fast-Paced Life-Saving Communications

County Emergency Communications; Sandstone (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Sandstone, MN seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources. You will follow approved protocols and provide caller instructions as needed, with duties including data entry and communication with responders.

The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime depending on assignment and staffing.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Sandstone, MN seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources. You will follow approved protocols and provide caller instructions as needed, with duties including data entry and communication with responders.

The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime depending on assignment and staffing.