Emergency Medical Dispatcher: Life-Saving Console Expert

911 Emergency Communications; White River (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for White River, SD. The role involves handling calls, gathering patient data, establishing priorities, and coordinating EMS resources in a high-pressure environment.

Training and certification follow agency protocols and oversight. The position may require overnight shifts, weekend work, and overtime, with eligibility for ongoing training and benefits.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification required before appointment where applicable.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using dispatch protocols.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Education

High school diploma or recognized equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for White River, SD. The role involves handling calls, gathering patient data, establishing priorities, and coordinating EMS resources in a high-pressure environment.

Training and certification follow agency protocols and oversight. The position may require overnight shifts, weekend work, and overtime, with eligibility for ongoing training and benefits.