Emergency Medical Dispatcher: Fast-Paced, Impactful Calls

County Emergency Communications; Columbiana (AL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Job summary

County Emergency Communications in Columbiana, AL, seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance response. Responsibilities include collecting patient data, prioritizing dispatch, and providing protocol-based guidance under supervision.

Applicants should have a high school diploma or GED, CPR certification, and may require sponsorship for training. The role may involve overnight or rotating shifts and overtime according to the agency's needs.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Strong communication skills

Calm under pressure

Education

High School Diploma or GED

CPR Certification

EMT or Paramedic credentials not universally required

Job description

County Emergency Communications in Columbiana, AL, seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance response. Responsibilities include collecting patient data, prioritizing dispatch, and providing protocol-based guidance under supervision.

Applicants should have a high school diploma or GED, CPR certification, and may require sponsorship for training. The role may involve overnight or rotating shifts and overtime according to the agency's needs.