Emergency Medical Dispatcher: Fast-Paced EMS Communications

911 Emergency Communications; East Bernstadt (KY); On-site; USD 35,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in East Bernstadt, KY. The role involves receiving medical emergency calls, confirming locations, and coordinating response priorities under approved protocols.

Applicants may require EMS dispatcher certification. CPR and related coursework may be needed; patient information and scene hazards must be communicated to responders.

Qualifications

• High school diploma or equivalent required; dispatcher certification may be required depending on vacancy.
• Ability to learn and follow EMS dispatch protocols and use approved systems.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition according to protocol.
• Determine response priority and coordinate ambulance resources when included.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Strong communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in East Bernstadt, KY. The role involves receiving medical emergency calls, confirming locations, and coordinating response priorities under approved protocols.

Applicants may require EMS dispatcher certification. CPR and related coursework may be needed; patient information and scene hazards must be communicated to responders.