Emergency Medical Dispatcher - Fast-Paced 911 Coordination

911 Emergency Communications; Lake City (MN); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

911 Emergency Communications in Lake City, MN, is seeking Emergency Medical Dispatchers to manage urgent medical calls, verify locations, and coordinate ambulance response. The role emphasizes protocol-based guidance and effective communication under pressure.

Applicants typically hold a high school diploma, CPR certification, and may pursue additional coursework. The position may involve shifts, overtime, and adherence to medical dispatch protocols and oversight requirements.

Formación

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; additional coursework can be needed.
• EMT or paramedic credentials are not universal requirements.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Conocimientos

Communication skills

Multitasking

Calm under pressure

Educación

High school diploma or equivalent

Descripción del empleo

911 Emergency Communications in Lake City, MN, is seeking Emergency Medical Dispatchers to manage urgent medical calls, verify locations, and coordinate ambulance response. The role emphasizes protocol-based guidance and effective communication under pressure.

Applicants typically hold a high school diploma, CPR certification, and may pursue additional coursework. The position may involve shifts, overtime, and adherence to medical dispatch protocols and oversight requirements.