Emergency Medical Dispatcher: Fast-Paced 911 Center

County Emergency Communications; Missouri City (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

County Emergency Communications is hiring Emergency Medical Dispatchers for opportunities in Missouri City, TX. Dispatchers gather patient and incident information, establish response priorities, and coordinate EMS resources using an agency-approved system.

Depending on training and assignment, they may provide approved instructions before responders arrive, following medical dispatch protocols. This role involves extended console work, headset use, and multitasking across illnesses, injuries,

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications is hiring Emergency Medical Dispatchers for opportunities in Missouri City, TX. Dispatchers gather patient and incident information, establish response priorities, and coordinate EMS resources using an agency-approved system.

Depending on training and assignment, they may provide approved instructions before responders arrive, following medical dispatch protocols. This role involves extended console work, headset use, and multitasking across illnesses, injuries,