Emergency Medical Dispatcher — Fast-Paced 24/7 Dispatch

County Emergency Communications; Pleasanton (CA); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Résumé du poste

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls in Sunol, CA. You will verify locations, gather incident details, and establish response priorities using agency-approved systems.

Responsibilities include providing protocol-based instructions, coordinating ambulance resources, and relaying critical information to responders while adhering to medical oversight and quality standards.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification is required before appointment in some vacancies.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High School Diploma or equivalent

Emergency Medical Dispatcher Certification

CPR Certification

EMT or Paramedic credentials (not universal)

Description du poste

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls in Sunol, CA. You will verify locations, gather incident details, and establish response priorities using agency-approved systems.

Responsibilities include providing protocol-based instructions, coordinating ambulance resources, and relaying critical information to responders while adhering to medical oversight and quality standards.