Emergency Medical Dispatcher: Fast, Impactful 911 Ops

County Emergency Communications; Sanford (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications in Sanford, MI seeks an Emergency Medical Dispatcher to support urgent medical responses. You will collect caller information, confirm locations, assign response priorities, and coordinate ambulance resources using approved protocols.

Responsibilities include dispatching, documenting call processing, and adhering to medical oversight with ongoing training and certification requirements.

Qualifications

• High school diploma or equivalent is required.
• Current Emergency Medical Dispatcher certification or eligibility per vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Sanford, MI seeks an Emergency Medical Dispatcher to support urgent medical responses. You will collect caller information, confirm locations, assign response priorities, and coordinate ambulance resources using approved protocols.

Responsibilities include dispatching, documenting call processing, and adhering to medical oversight with ongoing training and certification requirements.