Emergency Medical Dispatcher: Critical Response Coordinator

County Emergency Communications; Stonington (CT); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Stonington, CT, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident data, confirm locations, and apply approved dispatch protocols to prioritize resources and guide responders.

Responsibilities include receiving calls for illness or injury, providing protocol-based instructions, and relaying information to responders.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher (EMD) certification

Job description

County Emergency Communications in Stonington, CT, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident data, confirm locations, and apply approved dispatch protocols to prioritize resources and guide responders.

Responsibilities include receiving calls for illness or injury, providing protocol-based instructions, and relaying information to responders.