Emergency Medical Dispatcher: Critical Life-Saving Calls

911 Emergency Communications; Wheaton (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications in Wheaton, MO, seeks Emergency Medical Dispatchers to handle urgent medical calls from a console. The role involves confirming locations, triaging calls, and coordinating ambulance resources according to established dispatch protocols.

Overnight shifts and overtime may be required. Applicants typically need a high school diploma or equivalent; CPR and EMD certifications may be required or sponsored by the employer.

Qualifications

• High school diploma or recognized equivalent required.
• EMD certification may be required or sponsored.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Wheaton, MO, seeks Emergency Medical Dispatchers to handle urgent medical calls from a console. The role involves confirming locations, triaging calls, and coordinating ambulance resources according to established dispatch protocols.

Overnight shifts and overtime may be required. Applicants typically need a high school diploma or equivalent; CPR and EMD certifications may be required or sponsored by the employer.