Emergency Medical Dispatcher - Critical First-Response & Protocols

Emergency Telecommunicator Services; Pattonville (TX); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers in Pattonville, TX. You will handle urgent medical calls, verify locations, and coordinate EMS resources according to approved protocols.

Training and certification requirements apply to ensure accurate, timely guidance for responders. Responsibilities include gathering patient information, determining priorities, and maintaining compliance with medical oversight and quality assurance procedures.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers in Pattonville, TX. You will handle urgent medical calls, verify locations, and coordinate EMS resources according to approved protocols.

Training and certification requirements apply to ensure accurate, timely guidance for responders. Responsibilities include gathering patient information, determining priorities, and maintaining compliance with medical oversight and quality assurance procedures.