Emergency Medical Dispatcher: Critical EMS Coordination

County Emergency Communications; Town of Cornwall (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

County Emergency Communications in Salisbury Mills, NY, is seeking Emergency Medical Dispatchers to receive and triage medical calls, confirm locations, and coordinate ambulance resources as needed. Dispatchers follow approved protocols and provide instructions while ensuring patient safety and accurate data entry.

The role may require CPR certification and EM Dispatcher credentials, with training provided as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system and coordinate ambulance resources when included
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Salisbury Mills, NY, is seeking Emergency Medical Dispatchers to receive and triage medical calls, confirm locations, and coordinate ambulance resources as needed. Dispatchers follow approved protocols and provide instructions while ensuring patient safety and accurate data entry.

The role may require CPR certification and EM Dispatcher credentials, with training provided as needed.