Emergency Medical Dispatcher — Critical Dispatch & Support

County Emergency Communications; Cleveland (SC); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Cleveland, SC is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather locations, assess priorities, and coordinate responders. Duties include obtaining caller information, providing approved instructions, and following protocols.

Requirements include a high school diploma; EMT or paramedic credentials are not universal requirements. CPR may be required.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Cleveland, SC is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather locations, assess priorities, and coordinate responders. Duties include obtaining caller information, providing approved instructions, and following protocols.

Requirements include a high school diploma; EMT or paramedic credentials are not universal requirements. CPR may be required.