Emergency Medical Dispatcher: Critical Dispatch & Protocols

911 Emergency Communications; Clatonia (NE); On-site; USD 32,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education assistance

Job summary

911 Emergency Communications in Clatonia, NE seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate ambulance resources. You will confirm locations, gather critical information, and apply protocol-based instructions under medical dispatch oversight.

The role involves extended console work, potential overnight shifts, and adherence to training, certifications, and employer protocols. High school diploma or GED required; CPR and EMD certification may be needed.

Qualifications

• High school diploma or GED required.
• EMD certification may be required; consult vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Tools

EMD certification

Job description

911 Emergency Communications in Clatonia, NE seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate ambulance resources. You will confirm locations, gather critical information, and apply protocol-based instructions under medical dispatch oversight.

The role involves extended console work, potential overnight shifts, and adherence to training, certifications, and employer protocols. High school diploma or GED required; CPR and EMD certification may be needed.