Emergency Medical Dispatcher — Critical Care Dispatch

County Emergency Communications; Kimberly (ID); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Certification assistance

Job summary

County Emergency Communications in Kimberly, ID is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate response priorities using approved dispatch protocols. This role involves providing pre-arrival instructions and coordinating ambulance resources as needed.

Applicants typically have a high school diploma or equivalent and may need EMS dispatcher certification and CPR.

Qualifications

• High school diploma or equivalent required or preferred.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Medical dispatch coordination

Responder communication

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT/Paramedic credentials (optional)

Job description

County Emergency Communications in Kimberly, ID is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate response priorities using approved dispatch protocols. This role involves providing pre-arrival instructions and coordinating ambulance resources as needed.

Applicants typically have a high school diploma or equivalent and may need EMS dispatcher certification and CPR.