Emergency Medical Dispatcher — Critical Care Communications

Emergency Telecommunicator Services; Wickliffe (KY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Wickliffe, KY seeks experienced Emergency Medical Dispatchers to coordinate urgent medical responses. Responsibilities include gathering patient and incident details, establishing priorities, and guiding responders with protocol-based instructions.

The role may require overnight shifts, weekends, holidays, and overtime as needed, with potential sponsorship for training and certifications where applicable.

Qualifications

• High school diploma or recognized equivalent commonly required.
• EMS dispatch certification or EMT/paramedic credentials may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Wickliffe, KY seeks experienced Emergency Medical Dispatchers to coordinate urgent medical responses. Responsibilities include gathering patient and incident details, establishing priorities, and guiding responders with protocol-based instructions.

The role may require overnight shifts, weekends, holidays, and overtime as needed, with potential sponsorship for training and certifications where applicable.