Emergency Medical Dispatcher — Critical Care Communications

911 Emergency Communications; Berlin (VT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Berlin, VT seeks an Emergency Medical Dispatcher to handle calls related to illness, injury, and medical emergencies. The role requires confirming locations, prioritizing responses, and coordinating ambulance resources while following protocol-based instructions.

Applicants may need CPR certification and additional coursework; EMT or paramedic credentials are not universal requirements and exact qualifications vary by vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Berlin, VT seeks an Emergency Medical Dispatcher to handle calls related to illness, injury, and medical emergencies. The role requires confirming locations, prioritizing responses, and coordinating ambulance resources while following protocol-based instructions.

Applicants may need CPR certification and additional coursework; EMT or paramedic credentials are not universal requirements and exact qualifications vary by vacancy.