Emergency Medical Dispatcher — Critical Calls & Coordination

Emergency Telecommunicator Services; Seaside Heights (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers for Seaside Heights, NJ. This role centers on receiving emergency calls, gathering critical information, and prioritizing responses according to approved dispatch protocols.

Candidates may provide pre-arrival instructions and coordinate ambulance resources as required. Qualifications emphasize a high school diploma (or equivalent); CPR and dispatcher certification may be required or sponsored.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required or sponsored.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers for Seaside Heights, NJ. This role centers on receiving emergency calls, gathering critical information, and prioritizing responses according to approved dispatch protocols.

Candidates may provide pre-arrival instructions and coordinate ambulance resources as required. Qualifications emphasize a high school diploma (or equivalent); CPR and dispatcher certification may be required or sponsored.