Emergency Medical Dispatcher — Certification Support

911 Emergency Communications; Toms River (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Ocean, NJ is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate response resources. This role requires gathering patient and incident information, establishing priorities, and following approved dispatch protocols.

Responsibilities include receiving calls involving illness or injury, confirming location and access details, asking prescribed questions, determining priority, and dispatching ambulance resources when assigned.

Qualifications

• The applicant typically has a high school diploma or recognized equivalent and may be recruited for sponsored training.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Ocean, NJ is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate response resources. This role requires gathering patient and incident information, establishing priorities, and following approved dispatch protocols.

Responsibilities include receiving calls involving illness or injury, confirming location and access details, asking prescribed questions, determining priority, and dispatching ambulance resources when assigned.