Emergency Medical Dispatcher: Critical Call Center Role

Emergency Telecommunicator Services; Dobson (NC); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Shift premiums

Job summary

Emergency Telecommunicator Services in Dobson, NC, seeks an Emergency Medical Dispatcher to receive ill or injured call requests and coordinate dispatch of ambulance resources. You will verify location and access details, follow approved questions to assess condition, and apply medical dispatch protocols under supervision.

Qualifications emphasize a high school diploma or equivalent with CPR and potential additional coursework.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Dobson, NC, seeks an Emergency Medical Dispatcher to receive ill or injured call requests and coordinate dispatch of ambulance resources. You will verify location and access details, follow approved questions to assess condition, and apply medical dispatch protocols under supervision.

Qualifications emphasize a high school diploma or equivalent with CPR and potential additional coursework.