Emergency Medical Dispatcher - Critical 911 Communications

County Emergency Communications; Martinsville (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers for opportunities in Martinsville, TX.

You will receive calls, confirm locations, determine priorities, and coordinate ambulance resources according to protocol. A high school diploma or equivalent is commonly required; certification as an Emergency Medical Dispatcher may be required, with CPR and related coursework often required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the client’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications seeks Emergency Medical Dispatchers for opportunities in Martinsville, TX.

You will receive calls, confirm locations, determine priorities, and coordinate ambulance resources according to protocol. A high school diploma or equivalent is commonly required; certification as an Emergency Medical Dispatcher may be required, with CPR and related coursework often required.