Emergency Medical Dispatcher: Certification Support & Shifts

Emergency Telecommunicator Services; Pinsonfork (KY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for Pinsonfork, KY. The role involves handling urgent medical calls, confirming locations, providing protocol-based instructions, and coordinating ambulance resources to support responders.

Dispatchers must meet training and certification requirements, including CPR and EMD credentials where applicable, with overtime and rotating shifts as needed.

Qualifications

• High school diploma or equivalent required.
• EMD certification before appointment may be required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for Pinsonfork, KY. The role involves handling urgent medical calls, confirming locations, providing protocol-based instructions, and coordinating ambulance resources to support responders.

Dispatchers must meet training and certification requirements, including CPR and EMD credentials where applicable, with overtime and rotating shifts as needed.