Critical EMS Dispatcher: Urgent Medical Coordination

Emergency Telecommunicator Services; Mannsville (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education support

Job summary

Emergency Telecommunicator Services is seeking qualified emergency medical dispatchers in Mannsville, KY. The role focuses on receiving calls, confirming locations, and coordinating response priorities within approved protocols.

CPR certification and EMD credentials may be required by the vacancy. Training and ongoing education are provided, with potential overtime and shift work as part of a continuous operations environment.

Qualifications

• A high school diploma or recognized equivalent may be required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification is preferred or required per vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Critical thinking

Multitasking

Education

High school diploma

Tools

Dispatch software

Job description

Emergency Telecommunicator Services is seeking qualified emergency medical dispatchers in Mannsville, KY. The role focuses on receiving calls, confirming locations, and coordinating response priorities within approved protocols.

CPR certification and EMD credentials may be required by the vacancy. Training and ongoing education are provided, with potential overtime and shift work as part of a continuous operations environment.