Emergency Medical Dispatcher — Certification Support & 24/7 Ops

Emergency Telecommunicator Services; Mount Meigs (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Mount Meigs, Alabama, seeks a skilled Emergency Medical Dispatcher to manage urgent calls, verify locations, and coordinate ambulance resources according to approved protocols.

Role involves extended console work, shift work including overnights, weekends, and possible overtime, with emphasis on accurate data entry, compliance with medical oversight, and ongoing training and certification requirements.

Qualifications

• High school diploma or recognized equivalent is required.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.
• Current Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services in Mount Meigs, Alabama, seeks a skilled Emergency Medical Dispatcher to manage urgent calls, verify locations, and coordinate ambulance resources according to approved protocols.

Role involves extended console work, shift work including overnights, weekends, and possible overtime, with emphasis on accurate data entry, compliance with medical oversight, and ongoing training and certification requirements.