Emergency Medical Dispatcher: Certification Support

911 Emergency Communications; Fruitport (MI); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

911 Emergency Communications in Fruitport, MI seeks Emergency Medical Dispatchers to gather patient data, confirm locations, and prioritize responses using approved protocols.

Overnight, weekend shifts and overtime may be required. A high school diploma is commonly needed; CPR and some booking agencies require EMS certifications. Benefits and training opportunities vary by agency and appointment type.

Formación

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Communication

Calm under pressure

Multitasking

Attention to detail

Educación

High school diploma or equivalent

Descripción del empleo

911 Emergency Communications in Fruitport, MI seeks Emergency Medical Dispatchers to gather patient data, confirm locations, and prioritize responses using approved protocols.

Overnight, weekend shifts and overtime may be required. A high school diploma is commonly needed; CPR and some booking agencies require EMS certifications. Benefits and training opportunities vary by agency and appointment type.