Emergency Medical Dispatcher: Certification Support

911 Emergency Communications; Big Bay (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid time off

Job summary

911 Emergency Communications in Big Bay, MI invites applicants for Emergency Medical Dispatcher roles. You will receive medical calls, verify location, and assign response priorities using approved dispatch protocols.

A high school diploma is commonly required; CPR certification is often needed, and some vacancies sponsor EMT or paramedic credentials.

This role may involve night shifts or overtime in a continuous operations environment, with benefits including insurance and paid leave.

Qualifications

• High school diploma or equivalent required.
• CPR certification often required; EMT or paramedic credentials not universal.
• Some vacancies sponsor dispatcher certification or training.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.

Skills

Communication skills

Crisis management

Data entry

Listening

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Big Bay, MI invites applicants for Emergency Medical Dispatcher roles. You will receive medical calls, verify location, and assign response priorities using approved dispatch protocols.

A high school diploma is commonly required; CPR certification is often needed, and some vacancies sponsor EMT or paramedic credentials.

This role may involve night shifts or overtime in a continuous operations environment, with benefits including insurance and paid leave.