Emergency Medical Dispatcher — 24/7 Public Safety Dispatch

Emergency Telecommunicator Services; Hesston (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Hesston, PA, seeks an Emergency Medical Dispatcher to receive and triage emergency calls, verify locations, and coordinate ambulance resources. The role follows established medical dispatch protocols and may involve giving protocol-based instructions and documenting call details.

The position requires a high school diploma and CPR certification; EMT or paramedic credentials are not universally required and may vary by vacancy.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Attention to detail

Education

High school diploma

Job description

Emergency Telecommunicator Services in Hesston, PA, seeks an Emergency Medical Dispatcher to receive and triage emergency calls, verify locations, and coordinate ambulance resources. The role follows established medical dispatch protocols and may involve giving protocol-based instructions and documenting call details.

The position requires a high school diploma and CPR certification; EMT or paramedic credentials are not universally required and may vary by vacancy.