Emergency Medical Dispatcher - 24/7 Public Safety

911 Emergency Communications; Montague (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications seeks an Emergency Medical Dispatcher in Montague, CA to handle urgent medical calls, confirm locations and access details, and determine response priorities using approved protocols. The position may involve overnight shifts, weekends, and overtime.

Training and certification requirements vary by vacancy, with CPR and additional coursework often required. Applicants may need high school completion and may be sponsored for training; EMT or paramedic credentials are

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications seeks an Emergency Medical Dispatcher in Montague, CA to handle urgent medical calls, confirm locations and access details, and determine response priorities using approved protocols. The position may involve overnight shifts, weekends, and overtime.

Training and certification requirements vary by vacancy, with CPR and additional coursework often required. Applicants may need high school completion and may be sponsored for training; EMT or paramedic credentials are