Emergency Medical Dispatcher — 24/7 Oslo Crisis Communications

County Emergency Communications; Warren (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

County Emergency Communications in Oslo, MN is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential details, and coordinate rapid ambulance responses. The role emphasizes adherence to dispatch protocols and continual documentation of call data to support responders.

Responsibilities include confirming locations, assessing patient needs, and providing approved instructions before responders arrive, with shift patterns that may include overnight, weekends, or

Qualifications

• High school diploma or equivalent required; EMT/paramedic not universally required depending on vacancy.
• Emergency Medical Dispatcher certification may be required or sponsored by the agency.
• CPR certification may be required; consult vacancy for exact certifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Clarity under pressure

Effective communication

Multitasking

Data entry

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Oslo, MN is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential details, and coordinate rapid ambulance responses. The role emphasizes adherence to dispatch protocols and continual documentation of call data to support responders.

Responsibilities include confirming locations, assessing patient needs, and providing approved instructions before responders arrive, with shift patterns that may include overnight, weekends, or