Emergency Medical Dispatcher — 24/7 Ops & Certification Support

911 Emergency Communications; Stockdale (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Wilson, TX, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will collect patient and incident details, confirm locations, and set response priorities using approved protocols to coordinate EMS resources.

Applicants typically need a high school diploma or equivalent; CPR and EMT/paramedic credentials may be required depending on the vacancy. Training, shift work, overtime, and continuous readiness are common in this role.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required before appointment; CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Wilson, TX, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will collect patient and incident details, confirm locations, and set response priorities using approved protocols to coordinate EMS resources.

Applicants typically need a high school diploma or equivalent; CPR and EMT/paramedic credentials may be required depending on the vacancy. Training, shift work, overtime, and continuous readiness are common in this role.