Emergency Medical Dispatcher - 24/7 Life-Saving Support

911 Emergency Communications; Wilson (OK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Wilson, OK seeks skilled Emergency Medical Dispatchers to join a critical care team. You will handle medical calls, verify locations, obtain essential details, and determine response priorities using approved dispatch protocols.

The role involves coordinating ambulance resources, following protocol-based instructions, and documenting each call for quality assurance. Training and certification support are available where required.

Qualifications

• High school diploma or equivalent commonly required; sponsorship possible for training.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required; EMT/paramedic credentials not always required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Calm under pressure

Attention to detail

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

Emergency dispatch software

Job description

911 Emergency Communications in Wilson, OK seeks skilled Emergency Medical Dispatchers to join a critical care team. You will handle medical calls, verify locations, obtain essential details, and determine response priorities using approved dispatch protocols.

The role involves coordinating ambulance resources, following protocol-based instructions, and documenting each call for quality assurance. Training and certification support are available where required.