Emergency Medical Dispatcher: 24/7 Life-Saving Ops

County Emergency Communications; Lowman (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to support urgent medical responses in Lowman, NY. You will gather incident details, confirm locations, assign priorities, and coordinate EMS resources following approved protocols.

Training and required certifications may be provided or required. Responsibilities include receiving calls, providing protocol-based instructions, and maintaining clear documentation while working a continuous-call environment with potential

Qualifications

• A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Calm under pressure

Data entry

Education

High school diploma or GED

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to support urgent medical responses in Lowman, NY. You will gather incident details, confirm locations, assign priorities, and coordinate EMS resources following approved protocols.

Training and required certifications may be provided or required. Responsibilities include receiving calls, providing protocol-based instructions, and maintaining clear documentation while working a continuous-call environment with potential