Emergency Medical Dispatcher | Life-Saving Call Center

County Emergency Communications; East Haddam (CT); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

County Emergency Communications is seeking Emergency Medical Dispatchers in East Haddam to manage urgent medical calls. You will confirm locations, gather critical details, and apply approved protocols to prioritize responses and coordinate ambulance resources.

Responsibilities include documenting calls, relaying information to responders, and adhering to medical dispatch guidance and oversight. Training and certifications, including CPR and EMT where required, may be necessary.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Formation

High school diploma or equivalent

Description du poste

County Emergency Communications is seeking Emergency Medical Dispatchers in East Haddam to manage urgent medical calls. You will confirm locations, gather critical details, and apply approved protocols to prioritize responses and coordinate ambulance resources.

Responsibilities include documenting calls, relaying information to responders, and adhering to medical dispatch guidance and oversight. Training and certifications, including CPR and EMT where required, may be necessary.