Emergency Medical Dispatcher - 24/7 Life-Saving Operator

911 Emergency Communications; Calumet (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Calumet, MN seeks an Emergency Medical Dispatcher to manage urgent calls, verify locations, and prioritize responses using approved protocols. The role may include directing ambulance resources and providing instructions until responders arrive.

Applicants typically need a high school diploma; CPR and EMS certifications may be required. Background checks and ongoing training are part of employment.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials not universal; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Calumet, MN seeks an Emergency Medical Dispatcher to manage urgent calls, verify locations, and prioritize responses using approved protocols. The role may include directing ambulance resources and providing instructions until responders arrive.

Applicants typically need a high school diploma; CPR and EMS certifications may be required. Background checks and ongoing training are part of employment.