Emergency Medical Dispatcher — 24/7 Life-Saving Dispatch

Emergency Telecommunicator Services; Westphalia (IN); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Westphalia, IN is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical data, and coordinate response priorities according to approved protocols.

The position may require overnight shifts, weekends, and overtime with training and CPR/dispatcher certifications. EMT or paramedic credentials are not universally required; refer to the vacancy for exact qualifications.

Qualifications

• High school diploma or equivalent required.
• Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universally required; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Westphalia, IN is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical data, and coordinate response priorities according to approved protocols.

The position may require overnight shifts, weekends, and overtime with training and CPR/dispatcher certifications. EMT or paramedic credentials are not universally required; refer to the vacancy for exact qualifications.