Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; West Baden Springs (IN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in West Baden Springs, IN, seeks Emergency Medical Dispatchers to handle urgent calls, gather patient and incident details, and coordinate response priorities. The role may include providing instructions before responders arrive, following approved protocols and oversight requirements.

Applicants should have a high school diploma and may need CPR certification; EMT or paramedic credentials are not universally required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Job description

911 Emergency Communications in West Baden Springs, IN, seeks Emergency Medical Dispatchers to handle urgent calls, gather patient and incident details, and coordinate response priorities. The role may include providing instructions before responders arrive, following approved protocols and oversight requirements.

Applicants should have a high school diploma and may need CPR certification; EMT or paramedic credentials are not universally required.