Emergency Medical Dispatcher — 24/7 Life-Saving Coordination

County Emergency Communications; Lemitar (NM); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical assistance requests in Lemitar, NM. Dispatchers gather patient and incident information, establish response priorities, and coordinate EMS resources using an agency-approved system.

Training and certification requirements vary by assignment and may include CPR and EMD protocols. Employees may work overnight shifts, weekends, holidays, rotating schedules, and overtime in a continuously operating

Qualifications

• High school diploma or recognized equivalent commonly required.
• EMD certification and EMT/paramedic credentials are not universal requirements; consult vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient’s location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical assistance requests in Lemitar, NM. Dispatchers gather patient and incident information, establish response priorities, and coordinate EMS resources using an agency-approved system.

Training and certification requirements vary by assignment and may include CPR and EMD protocols. Employees may work overnight shifts, weekends, holidays, rotating schedules, and overtime in a continuously operating