Emergency Medical Dispatcher — 24/7 Console & Dispatch

Emergency Telecommunicator Services; Lindrith (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Lindrith, NM processes emergency medical calls and coordinates dispatcher-led responses. Dispatchers gather incident data, apply EMS protocols, and direct ambulance resources as needed, with shifts that may include nights or weekends.

Applicants should have a high school diploma (or equivalent) and may need CPR and EMD certification. Training and certifications ensure compliance with medical dispatch oversight and quality assurance procedures.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

CPR certification

Job description

Emergency Telecommunicator Services in Lindrith, NM processes emergency medical calls and coordinates dispatcher-led responses. Dispatchers gather incident data, apply EMS protocols, and direct ambulance resources as needed, with shifts that may include nights or weekends.

Applicants should have a high school diploma (or equivalent) and may need CPR and EMD certification. Training and certifications ensure compliance with medical dispatch oversight and quality assurance procedures.