Emergency Medical Dispatcher - 24/7 Life-Saving Communications

County Emergency Communications; Bluewater (NM); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Other benefits depend on the agency

Job summary

County Emergency Communications is seeking an Emergency Medical Dispatcher in Bluewater, NM. This role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources under approved dispatch protocols.

You will provide protocol-based instructions and relay important information to responders while maintaining documentation and quality reviews. Some vacancies may require CPR certification and dispatcher credentials.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• Emergency Medical Dispatcher certification (depending on vacancy) may be required.
• Experience receiving calls, gathering information, and determining priorities is preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Data entry

Decision making

Education

High school diploma or GED

Job description

County Emergency Communications is seeking an Emergency Medical Dispatcher in Bluewater, NM. This role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources under approved dispatch protocols.

You will provide protocol-based instructions and relay important information to responders while maintaining documentation and quality reviews. Some vacancies may require CPR certification and dispatcher credentials.