Emergency Medical Dispatcher: 24/7 Critical Response

County Emergency Communications; Logan (NM); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in Logan, NM. Responsibilities include receiving emergency calls, confirming locations, and coordinating ambulance resources according to medical dispatch protocols.

Training and certification requirements vary by vacancy and may include EMD certification and CPR. Experience with high-stress, fast-paced environments is useful, and applicants should be prepared for shift work, including overnights,

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification preferred or required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Strong communication

Calm under pressure

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in Logan, NM. Responsibilities include receiving emergency calls, confirming locations, and coordinating ambulance resources according to medical dispatch protocols.

Training and certification requirements vary by vacancy and may include EMD certification and CPR. Experience with high-stress, fast-paced environments is useful, and applicants should be prepared for shift work, including overnights,